Data That Tells a Story:
Example Of
Visual Chunking for Authentication Codes
According to Forrester Research, the average help desk support ticket costs $70 when factoring in IT staff time and lost productivity. Authentication-related issues failed codes, lockouts, and 2FA failures are among the highest-volume ticket categories on any platform. The figures below apply a conservative 25-40% reduction in authentication support volume from implementing visual chunking.
Small Business (under 100 employees): 25-40% reduction from chunked codes = $10,500 - $67,200 saved annually
Mid-Size Business (100-999 employees): 25-40% reduction = $105,000 - $672,000 saved annually
Enterprise (1,000+ employees): 25-40% reduction = $1,050,000 - $6,720,000 saved annually